Project Service Automation

Dynamics 365 for Project Service Automation

Project Service Automation (PSA) is indispensable for any project-based company. PSA brings people and processes together. This enables you to manage projects within the given timeframe and within budget.

Dynamics 365 for Project Services provides:

• Planning, calculation and project management;
• Integration of stocks, resources and planning;
• Optimum staff deployment on the basis of skills, availability and priority;
• User-friendly mobile apps that grant staff access to planning, timing and costs anytime and anywhere, and that allow them to enter maintenance and tasks independently;
• Real-time analytics for 24/7 insight into project progress.

Resulting in:

• Better job satisfaction and higher customer satisfaction;
• Faster and better adjustments.

The advantage of Microsoft PSA is the integration with the Field Service module. This virtually brings projects and services together into one toolbar. Thus, you are even better able to allocate capacities and skills, so that you can make optimal use of your staff. Task completion equals order completion. This provides direct insight into the project budget.