“What I do tends to sound rather technical. That is because I develop the interfaces between the client’s existing systems and the new CRM system. Time and again, it’s just wonderful to see clients reacting enthusiastically when they see everything’s up and running. To outsiders, it may seem a bit unreal at times.”
Where clients are concerned, and that goes for his colleagues too, Mitchell is the Dynamics 365 specialist who can build what others cannot. In that role he keeps in touch with clients and is regularly called in by his colleagues. Thanks to his background in Business Intelligence, Mitchell also works at innovations, among others, in the field of graphic solutions in Power BI.
